https://helpforum.sky.com/t5/Sky-Mobile/Refused-Delivery/m-p/5168144#M278774 <P>Returns are taking 3-4 weeks to process. &nbsp;It may be even longer over the festive period...</P> Mon, 15 Dec 2025 20:52:06 GMT PandJ2020 2025-12-15T20:52:06Z https://helpforum.sky.com/t5/Sky-Mobile/Refused-Delivery/m-p/5168113#M278771 I refused to take delivery of a product which I ordered. This was on advice by Sky themselves as I had ordered the wrong thing and had re-ordered the correct product. I'm still seeing the product listed in the Sky app. It has been a week now. The product that I did want has since been delivered. Both products are still showing as delivery outstanding. How do I resolve this so I don't get charged for something I don't have? Mon, 15 Dec 2025 20:30:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refused-Delivery/m-p/5168113#M278771 CarterLangley 2025-12-15T20:30:32Z https://helpforum.sky.com/t5/Sky-Mobile/Refused-Delivery/m-p/5168144#M278774 <P>Returns are taking 3-4 weeks to process. &nbsp;It may be even longer over the festive period...</P> Mon, 15 Dec 2025 20:52:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Refused-Delivery/m-p/5168144#M278774 PandJ2020 2025-12-15T20:52:06Z