topic Mobile Phone - No Signal At Home For Over A Week in Sky Mobile

Mobile Phone - No Signal At Home For Over A Week

V111 — Mon, 15 Dec 2025 19:27:04 GMT

No phone signal at home for over a week.

As per Sky Mobile Phone Signal Checker - working on local improvements in this area, until completion on 19th December may experience issues with service.
I've registered for updates.

My problem is that my mobile is my only phone, I do not have a land line.
I need to resolve this issue but cannot find a way through the online system. Whatever I try I end up being offered registration for an update if not resolved by 19th December.

Any suggestions?

Re: Mobile Phone - No Signal At Home For Over A Week

caesarome — Mon, 15 Dec 2025 19:31:31 GMT

@V111

Apart from using Wifi and Wifi Calling if you are able to then there is nothing you can do and neither can Sky as they do not own and therefoe maintain the mobile phone masts so if the 19th is the date you have been given there hopefully things will improve for you then.

Re: Mobile Phone - No Signal At Home For Over A Week

jillybean7461 — Mon, 29 Dec 2025 11:18:07 GMT

We've had no signal for nearly 3 weeks update said 19 December think I'm in the same area it's still not resolved I've registered for updates and just says working on it udate in 48 hours - just need to know when will be sorted can't access anything data or calls had to go stand outside a pub to use WiFi to get a Uber home! Anybody got any ideas when this will be sorted and why taking so long thanks