topic Re: Unable to make phone calls or receive calls in Sky Mobile

Unable to make phone calls or receive calls

Laurenbroom — Sat, 13 Dec 2025 06:54:44 GMT

For a week and a half iv not been able to make calls or receive calls iv tried looking on the settings but nothing works what can I do

Re: Unable to make phone calls or receive calls

63johnw — Sat, 13 Dec 2025 07:20:00 GMT

Hi @Laurenbroom @first thing is to check for issues in your area.

https://www.sky.com/help/articles/service-status-sky-mobile

Re: Unable to make phone calls or receive calls

Laurenbroom — Sat, 13 Dec 2025 07:21:53 GMT

I have done that a few times and it says it fine so really unsure why I'm unable to call or receive calls

Re: Unable to make phone calls or receive calls

63johnw — Sat, 13 Dec 2025 07:23:15 GMT

Hi @Laurenbroom if you have another phone in the house I would call sky and ask for a replacement sim, if you can't call then try the social media links at the bottom of this page.