https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165588#M278448 <P>new phone.. turn it on..select language uk.. and still pops up with scan qr code</P> Fri, 12 Dec 2025 17:23:26 GMT keith193 2025-12-12T17:23:26Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165588#M278448 <P>new phone.. turn it on..select language uk.. and still pops up with scan qr code</P> Fri, 12 Dec 2025 17:23:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165588#M278448 keith193 2025-12-12T17:23:26Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165592#M278450 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4550461">@keith193</a>&nbsp;</P> <P>What phone and does it give you to option to dismiss the QR code ?</P> Fri, 12 Dec 2025 17:29:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165592#M278450 caesarome 2025-12-12T17:29:15Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165598#M278451 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4550461">@keith193</a>&nbsp; thats usually for setting up an esim ? Is that what you are trying to do ?&nbsp;</P> Fri, 12 Dec 2025 17:36:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165598#M278451 63johnw 2025-12-12T17:36:27Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165673#M278459 <P>no...s25</P> Fri, 12 Dec 2025 19:25:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165673#M278459 keith193 2025-12-12T19:25:13Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165674#M278460 <P>hi.. no.. was an esim but they cancelled it because that didn't work.. now they sent me a plastic one.. its activated and still shows that qr thing</P> Fri, 12 Dec 2025 19:26:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165674#M278460 keith193 2025-12-12T19:26:32Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165679#M278463 <P>From earlier this year&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4550461">@keith193</a>&nbsp;</P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/Sky-Mobile/Galaxy-S25-asking-for-QR-code-to-set-up/m-p/4910155" target="_blank">https://helpforum.sky.com/t5/Sky-Mobile/Galaxy-S25-asking-for-QR-code-to-set-up/m-p/4910155</A></P> Fri, 12 Dec 2025 19:32:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165679#M278463 63johnw 2025-12-12T19:32:26Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165680#M278464 <P>as in last week.. brand new</P> Fri, 12 Dec 2025 19:34:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165680#M278464 keith193 2025-12-12T19:34:52Z https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165681#M278465 <P>Also a Samsung thread (S22) but probably still relevant with some suggestions&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4550461">@keith193</a>&nbsp;</P><P>&nbsp;</P><P><A href="https://eu.community.samsung.com/t5/galaxy-s22-series/my-new-s22-ultra-is-asking-for-a-qr-code-where-do-i-find-it/td-p/4868536/page/2" target="_blank">https://eu.community.samsung.com/t5/galaxy-s22-series/my-new-s22-ultra-is-asking-for-a-qr-code-where-do-i-find-it/td-p/4868536/page/2</A></P> Fri, 12 Dec 2025 19:37:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/setting-up-new-phone-dont-work/m-p/5165681#M278465 63johnw 2025-12-12T19:37:32Z