topic Re: Phone says sim not provisioned in Sky Mobile

Phone says sim not provisioned

Robertpalfrey — Fri, 12 Dec 2025 12:09:21 GMT

Phone says no sim

And says sim not provisioned

I have taken the sim out and put it back in I also turned Phone off and on but no joy

Re: Phone says sim not provisioned

caesarome — Fri, 12 Dec 2025 12:19:55 GMT

@Robertpalfrey

Has it been working up to now ?

Re: Phone says sim not provisioned

gtmexico — Fri, 12 Dec 2025 12:24:29 GMT

I have the same problem - emergency calls only. Taken SIM out and no better. When I try to access mobile networks / network operatos Sky isn't even listed

Re: Phone says sim not provisioned

caesarome — Fri, 12 Dec 2025 12:25:44 GMT

@gtmexico

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: Phone says sim not provisioned

gtmexico — Fri, 12 Dec 2025 12:27:52 GMT

No problems reported

Re: Phone says sim not provisioned

gtmexico — Sun, 14 Dec 2025 20:02:04 GMT

It turns out it was my sim card which just stopped working. With the help of the really good Sky support I have now changed it to an esim and all is well