topic Re: Delayed package in Sky Mobile

Delayed package

LexieThomas — Thu, 11 Dec 2025 10:57:13 GMT

I have now had 2 days of work waiting for my parcel which was meant to arrive yesterday! Now is not coming tomorrow because on ongoing delivery which is a absolute joke, I would like to put a complaint in please

Re: Delayed package

PandJ2020 — Thu, 11 Dec 2025 11:17:37 GMT

@LexieThomas wrote:
I would like to put a complaint in please

To other customers?

I think complaining to Sky would be better, here: https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Delayed package

Daniel0210 — Thu, 11 Dec 2025 11:33:33 GMT

@LexieThomas
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot so in theory there's no need to take two full days off.

Also, a family member with the same surname as you and the required photo I.D. (if requested) can accept delivery of the package on your behalf.

Re: Delayed package

LexieThomas — Thu, 11 Dec 2025 17:38:38 GMT

Shushhhh 😂😂😂😂😂