topic Re: No mobile signal in Sky Mobile

No mobile signal

Gh111 — Thu, 04 Dec 2025 17:22:33 GMT

No mobile signal

Re: No mobile signal

Gh111 — Thu, 04 Dec 2025 17:25:20 GMT

They don't know what they are doing 4 hours on phone and no one has an idea

Re: No mobile signal

caesarome — Thu, 04 Dec 2025 17:26:58 GMT

Has it been working up to today ?

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: No mobile signal

Lauren2121 — Thu, 04 Dec 2025 18:31:44 GMT

Same. I was advised to reset network settings, turn off the phone twice and if that doesn't work call them back in 24 hours 🤬

Re: No mobile signal

PandJ2020 — Thu, 04 Dec 2025 18:34:27 GMT

@Lauren2121 wrote:
Same. I was advised to reset network settings, turn off the phone twice and if that doesn't work call them back in 24 hours 🤬

Anything showing on the mast checker posted above?

Re: No mobile signal

Gh111 — Mon, 08 Dec 2025 20:08:18 GMT

So what has sky done about it

Re: No mobile signal

Daniel0210 — Mon, 08 Dec 2025 20:13:40 GMT

@Gh111 wrote:

So what has sky done about it

@Gh111

About what?

If it is a mast issue then as Sky don't own or maintain any mobile phone masts you, and others in the area, will be waiting on a fix from a third party.