topic Re: Phone Order No Delivery Update in Sky Mobile

Phone Order No Delivery Update

Lisa434 — Mon, 08 Dec 2025 11:49:37 GMT

I ordered a phone on the 16th of November. Do you know when I can expect to receive it? There is still no update when I check; it just says 'in progress'. It's a Christmas present, will it arrive in time?

Re: Phone Order No Delivery Update

63johnw — Mon, 08 Dec 2025 11:56:56 GMT

Hi @Lisa434 this isn't sky CS so no one can answer that for you. Keep an eye on your order status for any updates.

Re: Phone Order No Delivery Update

Lisa434 — Mon, 08 Dec 2025 12:09:56 GMT

Thank you for letting me know. I will try to contact them directly!

Re: Phone Order No Delivery Update

caesarome — Mon, 08 Dec 2025 13:21:15 GMT

@Lisa434

I doubt the caller handler will know anymore that what appears here for you:

https://www.sky.com/ordertracking