https://helpforum.sky.com/t5/Sky-Mobile/e-sim/m-p/5160212#M277647 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3638090">@jackykitch1</a>&nbsp; the only way to request a physical sim is by calling sky. You can call on 150 from a sky sim.&nbsp;</P> Sat, 06 Dec 2025 12:06:21 GMT 63johnw 2025-12-06T12:06:21Z https://helpforum.sky.com/t5/Sky-Mobile/e-sim/m-p/5160186#M277641 <P>I have ordered a phone with an E-SIM , but the phone is not compatable. I am trying to contact sky to change to a virtual sim and cant figure out how?&nbsp;</P> Sat, 06 Dec 2025 11:36:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/e-sim/m-p/5160186#M277641 jackykitch1 2025-12-06T11:36:20Z https://helpforum.sky.com/t5/Sky-Mobile/e-sim/m-p/5160212#M277647 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3638090">@jackykitch1</a>&nbsp; the only way to request a physical sim is by calling sky. You can call on 150 from a sky sim.&nbsp;</P> Sat, 06 Dec 2025 12:06:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/e-sim/m-p/5160212#M277647 63johnw 2025-12-06T12:06:21Z