https://helpforum.sky.com/t5/Sky-Mobile/Mobile-No-not-updating/m-p/5159740#M277571 <P>I've given&nbsp;a PAC 2 days ago to Sky and today received confirmation to say my number, which I want to keep, has been updated.</P><P>&nbsp;</P><P>Advised &nbsp;to check &nbsp;my phone settings but number has <STRONG>not</STRONG> been changed. I can insert &nbsp;my number but &nbsp;the "Save" option button is not working.&nbsp;</P><P>&nbsp;</P><P>Any suggestions please?&nbsp;</P> Fri, 05 Dec 2025 17:35:10 GMT SherylC 2025-12-05T17:35:10Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-No-not-updating/m-p/5159740#M277571 <P>I've given&nbsp;a PAC 2 days ago to Sky and today received confirmation to say my number, which I want to keep, has been updated.</P><P>&nbsp;</P><P>Advised &nbsp;to check &nbsp;my phone settings but number has <STRONG>not</STRONG> been changed. I can insert &nbsp;my number but &nbsp;the "Save" option button is not working.&nbsp;</P><P>&nbsp;</P><P>Any suggestions please?&nbsp;</P> Fri, 05 Dec 2025 17:35:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-No-not-updating/m-p/5159740#M277571 SherylC 2025-12-05T17:35:10Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-No-not-updating/m-p/5159758#M277573 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4555990">@SherylC</a>&nbsp; can you confirm you are porting from a different network to sky ?&nbsp;</P> Fri, 05 Dec 2025 17:50:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-No-not-updating/m-p/5159758#M277573 63johnw 2025-12-05T17:50:32Z