https://helpforum.sky.com/t5/Sky-Mobile/No-box/m-p/5159349#M277500 <P>I sent my phone for valuation for changing over to another contract phone. Posted my phone to you in its original box it came in. I have received my phone back in packaging without the box!&nbsp;</P> Fri, 05 Dec 2025 07:37:10 GMT Jacilyn 2025-12-05T07:37:10Z https://helpforum.sky.com/t5/Sky-Mobile/No-box/m-p/5159349#M277500 <P>I sent my phone for valuation for changing over to another contract phone. Posted my phone to you in its original box it came in. I have received my phone back in packaging without the box!&nbsp;</P> Fri, 05 Dec 2025 07:37:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-box/m-p/5159349#M277500 Jacilyn 2025-12-05T07:37:10Z https://helpforum.sky.com/t5/Sky-Mobile/No-box/m-p/5159353#M277502 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4542104">@Jacilyn</a>&nbsp; this isn't sky CS here so no one knows what's happened to your box. I doubt now that even if you call sky they will be able to find a box that a phone was sent to them in.&nbsp;</P> Fri, 05 Dec 2025 07:39:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-box/m-p/5159353#M277502 63johnw 2025-12-05T07:39:51Z