topic Sky mobile account in Sky Mobile

Sky mobile account

SophieB3 — Thu, 04 Dec 2025 20:24:36 GMT

Unable to log in or view my sky mobile account

Re: Sky mobile account

caesarome — Thu, 04 Dec 2025 20:25:45 GMT

@SophieB3

What is happening when you try to login ?

Re: Sky mobile account

SophieB3 — Thu, 04 Dec 2025 20:26:47 GMT

Nothing, it takes me back to the sky mobile homepage. I've tried linking my account and it says account is already linked

Re: Sky mobile account

caesarome — Thu, 04 Dec 2025 21:29:31 GMT

If it says it is already linked then as you do not need to do this again you now need to make sure you are logged in with the correct details which should be your main ID. Call Sky on 150 if you need help identifying what details you should be using.