topic Payments in Sky Mobile

Payments

Craigthomas1 — Thu, 04 Dec 2025 13:12:43 GMT

I have bee paying my bill now for well over 18 months by dd. My bill has just doubled. Why?

Re: Payments

Daniel0210 — Thu, 04 Dec 2025 13:15:36 GMT

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous one to see where it differs.

A bill increase usually involves roaming charges, buying extra data at £6 per GB, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.

Re: Payments

caesarome — Thu, 04 Dec 2025 13:15:47 GMT

@Craigthomas1

What does your bill via the MySky app show, so compare your latest bill to a previous one as it might be a discount you had on your sim has ended as this would usually on last for 12 months.