topic Re: WiFi calling in Sky Mobile

WiFi calling

Fiona150 — Wed, 03 Dec 2025 20:02:26 GMT

Can someone please help.

I cant get wifi calling. Always had before moving to sky. My calls keep dropping out at home, need the wifi calling

Thank you!

Re: WiFi calling

caesarome — Wed, 03 Dec 2025 20:10:41 GMT

Sky does say that Wifi calling will most likely only work on device from them so was yours from Sky because if not as you are discovering this will be why it doesn't work:

https://www.sky.com/help/articles/wi-fi-calling

One to watch out for: If you didn't get your phone from us, it might not be compatible with Sky Mobile WiFi calling. To check, set up WiFi calling and try making a call over WiFi. If the ‘WiFi call’ indicator doesn’t show, then your phone isn’t compatible.

Re: WiFi calling

Fiona150 — Fri, 05 Dec 2025 17:40:55 GMT

Hi! No im afraid I didnt buy the mobile from Sky just have SIM & tv, broadband with Sky. That is so dissapointing.

Thank you for your comment