https://helpforum.sky.com/t5/Sky-Mobile/Mobile-SWAP-upgrade-website-problems/m-p/5158306#M277324 <P>Hey</P><P>trying to do a swap update but neither my app or website will let me get past the initial screen before crashing!</P><P>&nbsp;</P><P>is this a known problem or specific to me??</P> Wed, 03 Dec 2025 19:47:48 GMT Stupd123 2025-12-03T19:47:48Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-SWAP-upgrade-website-problems/m-p/5158306#M277324 <P>Hey</P><P>trying to do a swap update but neither my app or website will let me get past the initial screen before crashing!</P><P>&nbsp;</P><P>is this a known problem or specific to me??</P> Wed, 03 Dec 2025 19:47:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-SWAP-upgrade-website-problems/m-p/5158306#M277324 Stupd123 2025-12-03T19:47:48Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-SWAP-upgrade-website-problems/m-p/5158309#M277325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385012">@Stupd123</a>&nbsp;</P> <P>Errors and glitches&nbsp;get reported on each and everyday so it is impossible to know what causes issues like this so your onl;y option would be to call Sky on 150 so they can do the swap order for you.</P> Wed, 03 Dec 2025 19:50:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-SWAP-upgrade-website-problems/m-p/5158309#M277325 caesarome 2025-12-03T19:50:06Z