topic Re: Egypt roaming charge in Sky Mobile

Egypt roaming charge

Brook2 — Wed, 03 Dec 2025 16:03:36 GMT

I turned off my

mobile data the whole time I was on holiday in Egypt it was not used as soon as I landed however I've been charged £40.

I did not use my data. I would like this resolved and refunded.

caesarome — Wed, 03 Dec 2025 16:07:45 GMT

You are talking to other customers here only.

When did you turn mobile data and roaming off so did you do this before you left the UK ?

Did you make or receive any phone calls and send any text messages ?

PandJ2020 — Wed, 03 Dec 2025 18:02:23 GMT

@Brook2 wrote:
I did not use my data

Turning off data roaming is not enough in rest of world locations.

Your device connected to a cellular service and you can be charged for that.

You'll have to call Sky to query it though.

TimmyBGood — Thu, 04 Dec 2025 08:01:16 GMT

@Brook2 wrote:

it was not used as soon as I landed

And before you landed?

Signal from masts travels particularly well in clear air, which does include upwards.