https://helpforum.sky.com/t5/Sky-Mobile/Problems-acquiring-the-Sky-mobile-plan/m-p/5158043#M277296 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553815">@Felipe5</a>&nbsp; you will need to find a way to call sky to see if they can order the sim for you.&nbsp;</P> Wed, 03 Dec 2025 14:58:39 GMT 63johnw 2025-12-03T14:58:39Z https://helpforum.sky.com/t5/Sky-Mobile/Problems-acquiring-the-Sky-mobile-plan/m-p/5158000#M277289 <P>I'm having an issue when trying to sign up and complete the payment. After I enter my card details and approve the transaction in my banking app, the Sky Mobile website freezes and the page goes completely blank.<BR />I’ve already tried everything different browsers, different devices (PC and phone), clearing cookies, and even using different cards, but the issue still happens.<BR />Could someone please help me? I want to move my phone number to Sky, but I can’t finish the process because the website stops working right after I approve the bank transaction.</P> Wed, 03 Dec 2025 14:10:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Problems-acquiring-the-Sky-mobile-plan/m-p/5158000#M277289 Felipe5 2025-12-03T14:10:02Z https://helpforum.sky.com/t5/Sky-Mobile/Problems-acquiring-the-Sky-mobile-plan/m-p/5158043#M277296 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553815">@Felipe5</a>&nbsp; you will need to find a way to call sky to see if they can order the sim for you.&nbsp;</P> Wed, 03 Dec 2025 14:58:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Problems-acquiring-the-Sky-mobile-plan/m-p/5158043#M277296 63johnw 2025-12-03T14:58:39Z https://helpforum.sky.com/t5/Sky-Mobile/Problems-acquiring-the-Sky-mobile-plan/m-p/5158046#M277298 <P>I searched for the phone number and couldn't find it. I'm at ROI, can anyone help me?</P> Wed, 03 Dec 2025 15:04:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Problems-acquiring-the-Sky-mobile-plan/m-p/5158046#M277298 Felipe5 2025-12-03T15:04:14Z