topic Re: Contract in Sky Mobile

Contract

A_44 — Wed, 03 Dec 2025 11:00:32 GMT

I ordered a 24 month phone contract for the S25 ultra with a 36 month unlimited mobile plan

Unintentionally, i realised it came with a samsung watch 8 as a bundle.

Am i able to do a partial return just for the samsung watch 8 but keep the phone for the 24 month contract?

I have already opened the phone but the watch is still unsealed.

I have not activated the sim plan yet

I am also still in the 14 day cooling period

I wanted to contact through a sky contact line but could not find a number.

63johnw — Wed, 03 Dec 2025 11:02:24 GMT

Hi @A_44 why do you want to return the watch ? Is it not a free gift ?

63johnw — Wed, 03 Dec 2025 11:21:23 GMT

If this is what you ordered the watch is a free gift @A_44 you aren't paying for it. If you don't want it you can even sell it.

A_44 — Wed, 03 Dec 2025 11:22:13 GMT

Hi, i'm not really sure

I've looked through the credit agreement, it only states

'Samsung S25 Ultra With Galaxy Ai Titanium Grey 256GB ("Equipment")'

But in the bill it showing both the S25 Ultra and Samsung Watch 8

Once i have activated the plan then i will get the first bill for the first month

Either im stupid or overthinking due to the price.

Apologise if i have confused you or anyone

I appreciate you taking your time to help

A_44 — Wed, 03 Dec 2025 12:38:33 GMT

I just realised that the watch was free

I was overthinking the price

Apologies about the confusion

I appreciate the help🙏