https://helpforum.sky.com/t5/Sky-Mobile/Help/m-p/5154379#M276795 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4549442">@Mohammed_Quader</a>&nbsp; from other reports on here it's been taking more than 2 weeks for refunds to be processed. If you now have a different card then that may cause more issues. You may need to call sky to tell them when you have the new card.&nbsp;</P> Sat, 29 Nov 2025 06:37:06 GMT 63johnw 2025-11-29T06:37:06Z https://helpforum.sky.com/t5/Sky-Mobile/Help/m-p/5154377#M276794 <P><STRONG>Hi there,&nbsp;</STRONG></P><P><STRONG>my name is Mohammed and recently I bought an iPhone 17 pro Max from sky movie, but after 2 days I changed my mind so I called the customer service and they said to send it back.</STRONG></P><P><STRONG>i sent it back on Monday 24/11/2025</STRONG></P><P><STRONG>i just want to know when I'm getting paid the refund about the upfront payment that I made&nbsp;</STRONG></P><P><STRONG>and also I had some fraud issues with my card so I ordered a new card and it will take 4-6 days&nbsp;</STRONG></P> Sat, 29 Nov 2025 05:42:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Help/m-p/5154377#M276794 Mohammed_Quader 2025-11-29T05:42:34Z https://helpforum.sky.com/t5/Sky-Mobile/Help/m-p/5154379#M276795 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4549442">@Mohammed_Quader</a>&nbsp; from other reports on here it's been taking more than 2 weeks for refunds to be processed. If you now have a different card then that may cause more issues. You may need to call sky to tell them when you have the new card.&nbsp;</P> Sat, 29 Nov 2025 06:37:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Help/m-p/5154379#M276795 63johnw 2025-11-29T06:37:06Z