https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5154282#M276780 <P>My upgrade order was cancelled due to adress mismatch. I recently changed my adress &nbsp;and my credit file still has my old adress. Can you please place my order using my old adress for the credit check but deliver it to my new edinburgh adress. Or run a manual review?</P> Fri, 28 Nov 2025 20:42:07 GMT Himani9 2025-11-28T20:42:07Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5154282#M276780 <P>My upgrade order was cancelled due to adress mismatch. I recently changed my adress &nbsp;and my credit file still has my old adress. Can you please place my order using my old adress for the credit check but deliver it to my new edinburgh adress. Or run a manual review?</P> Fri, 28 Nov 2025 20:42:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5154282#M276780 Himani9 2025-11-28T20:42:07Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5154312#M276785 <P>We can't do that as we're other customers, not Sky.</P><P>&nbsp;</P><P>I'm not aware that Sky can run a 'manual check'. &nbsp;You will need to ensure the details are correct before ordering.</P> Fri, 28 Nov 2025 21:16:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5154312#M276785 PandJ2020 2025-11-28T21:16:34Z