https://helpforum.sky.com/t5/Sky-Mobile/Mobile-purchases/m-p/5153978#M276723 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/406962">@Nicholas+Baker</a>&nbsp; if you pay it online it can take a while to clear and allow extra phones to be ordered. If you call sky on 150 they should be able to take payment and help place any new order.&nbsp;</P> Fri, 28 Nov 2025 14:41:56 GMT 63johnw 2025-11-28T14:41:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-purchases/m-p/5153974#M276721 <P>I am trying to pay off a device from the app (sky mobile) but the link doesn't work? How do I progress this as I am at my maximum of 5 devices and I need another (big family).</P> Fri, 28 Nov 2025 14:39:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-purchases/m-p/5153974#M276721 Nicholas+Baker 2025-11-28T14:39:35Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-purchases/m-p/5153978#M276723 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/406962">@Nicholas+Baker</a>&nbsp; if you pay it online it can take a while to clear and allow extra phones to be ordered. If you call sky on 150 they should be able to take payment and help place any new order.&nbsp;</P> Fri, 28 Nov 2025 14:41:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-purchases/m-p/5153978#M276723 63johnw 2025-11-28T14:41:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-purchases/m-p/5153986#M276739 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/406962">@Nicholas+Baker</a>&nbsp; just to add to what&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/134969">@63johnw</a>&nbsp;posted</P><P>&nbsp;</P><P>when calling be very specific and clear as to what the payment is for , ie a device and not towards the monthly data plans if those are also with sky</P> Fri, 28 Nov 2025 14:48:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-purchases/m-p/5153986#M276739 SKY1992bf 2025-11-28T14:48:41Z