https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5153308#M276610 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4546324">@Bornie1</a>&nbsp; try this&nbsp;</P><P>&nbsp;</P><P><SPAN>Go to sky.com/networksettings (My Account &gt; Mobile &gt; Settings) and sign in with your Sky iD. Select the mobile number or SIM name you're having trouble with. Scroll to 'Resend network settings' and select Request settings. Save the settings when your receive them and reboot your phone.</SPAN></P> Thu, 27 Nov 2025 18:56:28 GMT 63johnw 2025-11-27T18:56:28Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5153304#M276608 The terminal cannot be configured remotely, please contact Customer support for further assistance Thu, 27 Nov 2025 18:53:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5153304#M276608 Bornie1 2025-11-27T18:53:21Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5153308#M276610 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4546324">@Bornie1</a>&nbsp; try this&nbsp;</P><P>&nbsp;</P><P><SPAN>Go to sky.com/networksettings (My Account &gt; Mobile &gt; Settings) and sign in with your Sky iD. Select the mobile number or SIM name you're having trouble with. Scroll to 'Resend network settings' and select Request settings. Save the settings when your receive them and reboot your phone.</SPAN></P> Thu, 27 Nov 2025 18:56:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5153308#M276610 63johnw 2025-11-27T18:56:28Z