topic Re: Phone payment in Sky Mobile

Phone payment

Lisa19651 — Thu, 27 Nov 2025 13:11:23 GMT

My payment for my old phone should have stopped in October but they haven't

Re: Phone payment

caesarome — Thu, 27 Nov 2025 13:17:23 GMT

@Lisa19651

Why should it have stopped, had you finished paying off the credit agreement or did you return it to Sky ?

Note, you will still be charged for the sim unless you cancelled it.

Re: Phone payment

Daniel0210 — Thu, 27 Nov 2025 14:26:10 GMT

@Lisa19651

If you've finished paying off the credit agreement you should get an email from Sky telling you that. I received two such emails last month for 2 phones paid off. You then continue to pay for your sim deal unless cancelled.