https://helpforum.sky.com/t5/Sky-Mobile/I-am-on-another-call/m-p/5152830#M276549 <P>Why has my iPhone 14 all of a sudden decided that "I am on another call", I cannot use the phone to call out and no one can call me as they get the same message. &nbsp;I have taken the SIM card out and put it back in,I have rebooted the phone, and I have turned the phone off for20 minutes and then turned it back on again but still get the same message. &nbsp;I have updated the phone to ios18 and I am now updating it to iOS 26.1. &nbsp;I have no idea what is wrong. &nbsp;Phone is not in flight mode, or has do not disturb turned on. &nbsp;Phone is only 12 months old. &nbsp;Any assistance would be appreciated&nbsp;</P> Thu, 27 Nov 2025 10:24:14 GMT Ruey1 2025-11-27T10:24:14Z https://helpforum.sky.com/t5/Sky-Mobile/I-am-on-another-call/m-p/5152830#M276549 <P>Why has my iPhone 14 all of a sudden decided that "I am on another call", I cannot use the phone to call out and no one can call me as they get the same message. &nbsp;I have taken the SIM card out and put it back in,I have rebooted the phone, and I have turned the phone off for20 minutes and then turned it back on again but still get the same message. &nbsp;I have updated the phone to ios18 and I am now updating it to iOS 26.1. &nbsp;I have no idea what is wrong. &nbsp;Phone is not in flight mode, or has do not disturb turned on. &nbsp;Phone is only 12 months old. &nbsp;Any assistance would be appreciated&nbsp;</P> Thu, 27 Nov 2025 10:24:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-am-on-another-call/m-p/5152830#M276549 Ruey1 2025-11-27T10:24:14Z