https://helpforum.sky.com/t5/Sky-Mobile/swap/m-p/5152172#M276445 <P>just ordered my new phone. I did the valuation to return my old phone and tghe value was £0. Obviously im not going to send my old phone back so how do i cancel the swap or can i just ignore</P> Wed, 26 Nov 2025 14:44:46 GMT Hippi 2025-11-26T14:44:46Z https://helpforum.sky.com/t5/Sky-Mobile/swap/m-p/5152172#M276445 <P>just ordered my new phone. I did the valuation to return my old phone and tghe value was £0. Obviously im not going to send my old phone back so how do i cancel the swap or can i just ignore</P> Wed, 26 Nov 2025 14:44:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/swap/m-p/5152172#M276445 Hippi 2025-11-26T14:44:46Z https://helpforum.sky.com/t5/Sky-Mobile/swap/m-p/5152175#M276447 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2653890">@Hippi</a>&nbsp; sky will be expecting the swap so you will need to call them to cancel it. Call on 150 from your sky sim.&nbsp;</P> Wed, 26 Nov 2025 14:46:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/swap/m-p/5152175#M276447 63johnw 2025-11-26T14:46:26Z