topic Phone bill in Sky Mobile

Phone bill

Scottx — Wed, 26 Nov 2025 08:49:55 GMT

Hi my ohone bill was ment to be payed to day but you not taken it

Re: Phone bill

63johnw — Wed, 26 Nov 2025 08:54:07 GMT

Hi @Scottx sometimes sky do take the money a day or two late. Don't nt be tempted to make a manual payment as sky will also take the payment by your normal method to. Is it showing as paid in your account ?

Re: Phone bill

Scottx — Wed, 26 Nov 2025 08:55:37 GMT

Is it set up for you to take paymrnt

Re: Phone bill

63johnw — Wed, 26 Nov 2025 08:56:30 GMT

Hi @Scottx for information this isn't sky CS here, it's customer helping customer with no access to any bills or account information.

Re: Phone bill

caesarome — Wed, 26 Nov 2025 09:39:06 GMT

@Scottx

What does it say against your bill that you can view via the MySky app or online here:

https://www.sky.com/mobile-bill