topic No mobile data in Sky Mobile

No mobile data

miltonhaven — Tue, 25 Nov 2025 09:56:00 GMT

My mobile is not working I think it is the sim I can't txt or call

Re: No mobile data

63johnw — Tue, 25 Nov 2025 09:56:36 GMT

Hi @miltonhaven firstly, any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: No mobile data

caesarome — Tue, 25 Nov 2025 10:00:12 GMT

@miltonhaven

Are you able to try the sim in another unlocked phone to see if it then works ?

If not and no issues are showing then you will have to contact Sky, perhaps via social media as there are links at the bottom of this page to their sites or via the messaging service here:

https://www.sky.com/help/articles/replacement-sim

Select - No, I still need help >No, I want to get in touch > tick both boxes > Get in touch.