https://helpforum.sky.com/t5/Sky-Mobile/Bill/m-p/5149559#M276034 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522071">@Hammadarshad</a>&nbsp; any returned devices will remain on your bills until received and inspected by sky, currently taking about 3 weeks. Any overpayment would be refunded after that.&nbsp;</P> Sun, 23 Nov 2025 21:16:07 GMT 63johnw 2025-11-23T21:16:07Z https://helpforum.sky.com/t5/Sky-Mobile/Bill/m-p/5149554#M276031 I send back my new phone today but the bill is showing both Bill's Sun, 23 Nov 2025 21:10:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Bill/m-p/5149554#M276031 Hammadarshad 2025-11-23T21:10:28Z https://helpforum.sky.com/t5/Sky-Mobile/Bill/m-p/5149559#M276034 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522071">@Hammadarshad</a>&nbsp; any returned devices will remain on your bills until received and inspected by sky, currently taking about 3 weeks. Any overpayment would be refunded after that.&nbsp;</P> Sun, 23 Nov 2025 21:16:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Bill/m-p/5149559#M276034 63johnw 2025-11-23T21:16:07Z https://helpforum.sky.com/t5/Sky-Mobile/Bill/m-p/5149587#M276038 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522071">@Hammadarshad</a>&nbsp;</P> <P>Sky billing isn't instant so if you put the returned phone into the post today the company that handles the returns might not even have it yet and when they do it can take then up to 3 weeks to inspect it. Only once they have done this should the billing be corrected and if nothing is owed against it then there should be no further bills.</P> Sun, 23 Nov 2025 22:10:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Bill/m-p/5149587#M276038 caesarome 2025-11-23T22:10:07Z