topic Re: Agent giving incorrect offer details in Sky Mobile

Agent giving incorrect offer details

Paulyp1977 — Sun, 23 Nov 2025 11:58:43 GMT

Just called up to renew my sky mobile offers and was told one price on the phone and then when I checked the contracts the price is more. I'm sure this is a breach

Re: Agent giving incorrect offer details

caesarome — Sun, 23 Nov 2025 12:02:50 GMT

@Paulyp1977

A mistake maybe but not a breach so if your future bills are wrong you will have to contact them again.

Re: Agent giving incorrect offer details

PandJ2020 — Sun, 23 Nov 2025 12:06:26 GMT

@Paulyp1977 wrote:
I'm sure this is a breach

A breach of what?

What do future bills show? If they are not as expected then call Sky back...

Re: Agent giving incorrect offer details

Daniel0210 — Sun, 23 Nov 2025 12:15:02 GMT

@Paulyp1977 wrote:

Just called up to renew my sky mobile offers

@Paulyp1977

What do you mean by "just"? The billing does not change instantly.