topic Re: Return iphone in Sky Mobile

Iphone 17 pro max

StewartWalters — Sun, 16 Nov 2025 14:30:47 GMT

Return my iPhone 17 Pro max

Re: Iphone 17 pro max

Daniel0210 — Sun, 16 Nov 2025 14:32:52 GMT

@StewartWalters wrote:
Return my iPhone 17 Pro max

I will guess that you want to return a new device?

As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.

Return iphone

StewartWalters — Sun, 23 Nov 2025 09:22:51 GMT

Hi I've been waiting to send my iPhone 17 Pro max as I havent used it

Re: Return iphone

caesarome — Sun, 23 Nov 2025 09:30:21 GMT

@StewartWalters

You can only return a phone if you have it for 31 days or less (the cooling off period) so you will need to call Sky about this so they can arrange for it to be returned.

Re: Return iphone

Daniel0210 — Sun, 23 Nov 2025 10:22:15 GMT

@StewartWalters
You asked the same last week, which was answered (threads merged).