https://helpforum.sky.com/t5/Sky-Mobile/no-reception/m-p/5148488#M275849 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4542818">@6467</a>&nbsp;</P> <P>It is difficult to understand your post so is your issue that you have poor reception when on Sky Mobile at your home ?</P> Sat, 22 Nov 2025 16:16:30 GMT caesarome 2025-11-22T16:16:30Z https://helpforum.sky.com/t5/Sky-Mobile/no-reception/m-p/5148404#M275831 <P>I have a sky email address but I have BT broadband. Sky cut my account off and told me I would not be able to use them as I have poor reception , I had been paying for several months for no service. BT say because I have a sky email its not their problem . I have Giff Gaff mobile account because sky wouldn't let me use them. When I log in I get as far as verifacation code and can go no further so no emails or emails on the computer/ printer working properley.</P><P>BT said a booster would cost and wouldn't work , that's what I asked for.</P><P>I can get reception on my phone, which I can't use unless What's App, if I go in to Costa in the town!&nbsp;</P> Sat, 22 Nov 2025 14:11:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/no-reception/m-p/5148404#M275831 6467 2025-11-22T14:11:21Z https://helpforum.sky.com/t5/Sky-Mobile/no-reception/m-p/5148488#M275849 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4542818">@6467</a>&nbsp;</P> <P>It is difficult to understand your post so is your issue that you have poor reception when on Sky Mobile at your home ?</P> Sat, 22 Nov 2025 16:16:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/no-reception/m-p/5148488#M275849 caesarome 2025-11-22T16:16:30Z