https://helpforum.sky.com/t5/Sky-Mobile/Order-won-t-process/m-p/5148202#M275812 <P>Hi!&nbsp;<BR />im trying to order a pay monthly iPad for my son for Christmas. Every time I get to the payment page for the one off payment and monthly payment the order comes to a halt. I press the continue button but it won't work. I've passed the credit checks etc. I've tried it on a few different days incase it's a glitch but it's not working. Can anyone help? Thanks, Amy.&nbsp;</P> Sat, 22 Nov 2025 10:45:07 GMT AmyA1 2025-11-22T10:45:07Z https://helpforum.sky.com/t5/Sky-Mobile/Order-won-t-process/m-p/5148202#M275812 <P>Hi!&nbsp;<BR />im trying to order a pay monthly iPad for my son for Christmas. Every time I get to the payment page for the one off payment and monthly payment the order comes to a halt. I press the continue button but it won't work. I've passed the credit checks etc. I've tried it on a few different days incase it's a glitch but it's not working. Can anyone help? Thanks, Amy.&nbsp;</P> Sat, 22 Nov 2025 10:45:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Order-won-t-process/m-p/5148202#M275812 AmyA1 2025-11-22T10:45:07Z https://helpforum.sky.com/t5/Sky-Mobile/Order-won-t-process/m-p/5148220#M275815 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4542613">@AmyA1</a>&nbsp; you will need to call sky for help placing the order if it won't go through online. Have you tried doing the order with the incognito mode of your browser ?</P> Sat, 22 Nov 2025 10:50:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Order-won-t-process/m-p/5148220#M275815 63johnw 2025-11-22T10:50:58Z https://helpforum.sky.com/t5/Sky-Mobile/Order-won-t-process/m-p/5185023#M282030 <P>just to add, i was having the same issue and using incognito mode allowed the order to complete!</P> Thu, 08 Jan 2026 19:25:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/Order-won-t-process/m-p/5185023#M282030 chloeb258 2026-01-08T19:25:37Z