topic Re: sky mobile phone in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile-phone/m-p/5147008#M275651 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541172">@BenitaHiggins</a>&nbsp;</P> <P>You can swap or upgrade it, so this link will help you to do this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-mobile-upgrade" target="_blank">https://www.sky.com/help/articles/sky-mobile-upgrade</A></P> <P>&nbsp;</P> <P>If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.</P> <P>&nbsp;</P> <P>If you are struggling with this then give Sky a call on the free 150 number to do it.</P> <P>&nbsp;</P> <P>If sending a phone back to Sky then make sure you get and keep proof of delivery.</P> <P>&nbsp;</P> <P>The device&nbsp;you send back will be inspected for damage and a final valuation will be given so if you still owe anything against it thye difference will be added to your next available bill.</P> Thu, 20 Nov 2025 20:08:58 GMT caesarome 2025-11-20T20:08:58Z sky mobile phone https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile-phone/m-p/5147006#M275649 <P>I am a sky mobile customer and would like to change my devise</P><P>&nbsp;</P> Thu, 20 Nov 2025 20:03:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile-phone/m-p/5147006#M275649 BenitaHiggins 2025-11-20T20:03:29Z Re: sky mobile phone https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile-phone/m-p/5147008#M275651 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541172">@BenitaHiggins</a>&nbsp;</P> <P>You can swap or upgrade it, so this link will help you to do this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-mobile-upgrade" target="_blank">https://www.sky.com/help/articles/sky-mobile-upgrade</A></P> <P>&nbsp;</P> <P>If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.</P> <P>&nbsp;</P> <P>If you are struggling with this then give Sky a call on the free 150 number to do it.</P> <P>&nbsp;</P> <P>If sending a phone back to Sky then make sure you get and keep proof of delivery.</P> <P>&nbsp;</P> <P>The device&nbsp;you send back will be inspected for damage and a final valuation will be given so if you still owe anything against it thye difference will be added to your next available bill.</P> Thu, 20 Nov 2025 20:08:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile-phone/m-p/5147008#M275651 caesarome 2025-11-20T20:08:58Z