topic Re: Incoming calls issue with mobile in Sky Mobile

Number is not recognised

Si38 — Thu, 20 Nov 2025 15:26:32 GMT

People trying to call me on my mobile are suddenly receiving a message saying The number is not recognised.

I can make out going calls and send and receive sms text messages.

Number not recognised

KellyGodwin — Thu, 20 Nov 2025 15:35:14 GMT

For some reason nobody is able to call me today. I can call out, send/receive WhatsApp messages, but anyone trying to call gets a 'number not recognised' message. Anyone else having the sander issue today?

Re: Number not recognised

Katty1 — Thu, 20 Nov 2025 15:38:08 GMT

Yes I'm having the same problem

Re: Number not recognised

Linda+Bu — Thu, 20 Nov 2025 15:38:50 GMT

Yes I am having the same problem. I have tried reset phone and there is no issues recorded on sky web..

Incoming calls issue with mobile

Moff1 — Thu, 20 Nov 2025 15:46:54 GMT

People are trying to ring my mobile however are not able to connect. Is there an issue ?

Cant recieve calls

AngelEyes23 — Thu, 20 Nov 2025 15:47:56 GMT

Anyone having trouble with sky mobile? I can't recieve calls i can call out and call on whats app. But nobody can ring me

Re: Number is not recognised

Vickyp1 — Thu, 20 Nov 2025 15:48:41 GMT

Yes! Me too. So annoying as my little ones school was trying to call me about an injury and picking him up

Re: Number is not recognised

Hlt64 — Thu, 20 Nov 2025 15:54:09 GMT

I'm having the same problem, people trying ring me but they are being told

Re: Incoming calls issue with mobile

davidrobinson57 — Thu, 20 Nov 2025 15:54:20 GMT

Me neither, is this a general problem?

Re: Cant recieve calls

davidrobinson57 — Thu, 20 Nov 2025 15:56:03 GMT

Same as above. Can dial out but not receive calls

Re: Cant recieve calls

SJ404 — Thu, 20 Nov 2025 15:57:10 GMT

I am having exactly the same it's not recognising my number

Re: Number is not recognised

KellyGodwin — Thu, 20 Nov 2025 15:59:59 GMT

Has anyone tried to call Sky yet?

Re: Number is not recognised

Hlt64 — Thu, 20 Nov 2025 16:18:06 GMT

Yes, but it's a 20 minute wait, haven't got time to hold