https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-with-Sky-network-Changed-network-operator-to-O2-and-got-data-Phone-now-wont-charge/m-p/5146040#M275484 <P>I've had no mobile data for 10 weeks. Everything Sky has suggested &nbsp;has not resolved the issue. Eventually sent me a new sim and I got mobile data in the house. Tried outside and got the same issue again.&nbsp;<BR /><BR /></P><P>Today I changed Sky &nbsp;in network settings to 'scan for other operators and choose O2 - bingo got mobile data. However my phone battery &nbsp;has just gone and I went to charge it and it won't charge it . So I've fixed one issue and now got a much worse one.</P><P>&nbsp;</P><P><SPAN>Could someone please explain what is going on as now &nbsp;I have a useless &nbsp;phone that I I can't use. It's not my phone as it's only 5 months old.</SPAN></P> Wed, 19 Nov 2025 19:47:46 GMT Annealise 2025-11-19T19:47:46Z https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-with-Sky-network-Changed-network-operator-to-O2-and-got-data-Phone-now-wont-charge/m-p/5146040#M275484 <P>I've had no mobile data for 10 weeks. Everything Sky has suggested &nbsp;has not resolved the issue. Eventually sent me a new sim and I got mobile data in the house. Tried outside and got the same issue again.&nbsp;<BR /><BR /></P><P>Today I changed Sky &nbsp;in network settings to 'scan for other operators and choose O2 - bingo got mobile data. However my phone battery &nbsp;has just gone and I went to charge it and it won't charge it . So I've fixed one issue and now got a much worse one.</P><P>&nbsp;</P><P><SPAN>Could someone please explain what is going on as now &nbsp;I have a useless &nbsp;phone that I I can't use. It's not my phone as it's only 5 months old.</SPAN></P> Wed, 19 Nov 2025 19:47:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-with-Sky-network-Changed-network-operator-to-O2-and-got-data-Phone-now-wont-charge/m-p/5146040#M275484 Annealise 2025-11-19T19:47:46Z https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-with-Sky-network-Changed-network-operator-to-O2-and-got-data-Phone-now-wont-charge/m-p/5146055#M275487 <P>Sorry, I meant that it is not a fault with my phone as it's &nbsp;new and was charging fine.</P> Wed, 19 Nov 2025 20:08:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-mobile-data-with-Sky-network-Changed-network-operator-to-O2-and-got-data-Phone-now-wont-charge/m-p/5146055#M275487 Annealise 2025-11-19T20:08:11Z