topic Re: Issues at Sky in Sky Mobile

Issues at Sky

DDTPK — Wed, 19 Nov 2025 13:34:39 GMT

Tried to change my sim plan (three times) system keeps crashing and nobody available on the phone!

Re: Issues at Sky

Daniel0210 — Wed, 19 Nov 2025 13:36:02 GMT

@DDTPK

Agents are available, there's just probably a high volume of calls especially after a period of bad weather / storms.

Re: Issues at Sky

caesarome — Wed, 19 Nov 2025 13:36:16 GMT

@DDTPK

Just stay on the line for as long as you can as you should get to someone after a while. You can also contact Sky via one of the social media links at the bottom of the page.

Re: Issues at Sky

DDTPK — Wed, 19 Nov 2025 13:56:25 GMT

Tried chat bot, no use. Spoke to the wrong department, got transferred, call got dropped after 10-15 mins, called back 3 times since this morning, every time it specifies they are having technical difficulties and to call back later, then call gets cut off.