topic Re: Sky id in Sky Mobile

Sky id

Justinababu — Sun, 16 Nov 2025 20:24:02 GMT

Hi unable to find my mobile details and payment.

caesarome — Sun, 16 Nov 2025 20:26:20 GMT

Have you set up an account to use with the MySky app ?

Justinababu — Sun, 16 Nov 2025 20:33:08 GMT

I am not able to setup ,its showing mismatch,I dnt have any email frm sky at the moment,what should i do ,can you help me with that please

caesarome — Sun, 16 Nov 2025 21:36:37 GMT

@Justinababu wrote:

,its showing mismatch

What do you mean by a mismatch ?

How long have you been a Sky Mobile customer ?

Do you or have you had any other services from Sky ?

Justinababu — Sun, 16 Nov 2025 22:00:12 GMT

No i dnt have any other servic frm sky,i tried with surname ,last 6digit acnt numbr and postcode but its not working for me ,

2year with sky

caesarome — Sun, 16 Nov 2025 22:18:17 GMT

All you can do is call Sky tomorrow on 150 to see if they can help you.

Justinababu — Mon, 17 Nov 2025 08:18:44 GMT

Ok thankyou