https://helpforum.sky.com/t5/Sky-Mobile/New-sim-plan/m-p/5143135#M274897 <P>I ordered a new sim plan but I need to retain my old number when I ordered it it went through without asking&nbsp;</P> Sun, 16 Nov 2025 17:29:20 GMT Jortay1417-- 2025-11-16T17:29:20Z https://helpforum.sky.com/t5/Sky-Mobile/New-sim-plan/m-p/5143135#M274897 <P>I ordered a new sim plan but I need to retain my old number when I ordered it it went through without asking&nbsp;</P> Sun, 16 Nov 2025 17:29:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-sim-plan/m-p/5143135#M274897 Jortay1417-- 2025-11-16T17:29:20Z https://helpforum.sky.com/t5/Sky-Mobile/New-sim-plan/m-p/5143147#M274901 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4536896">@Jortay1417--</a>&nbsp; if you ordered a new plan then that will come with a new number. If you want to carry your old number from a sky sim to the new plan then you have to port your number to another network on PAYG using a PAC then port it back to the new sim.&nbsp;</P> Sun, 16 Nov 2025 17:42:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-sim-plan/m-p/5143147#M274901 63johnw 2025-11-16T17:42:58Z