topic Re: Mobile carrier transfer in Sky Mobile

Mobile carrier transfer

Mick+K — Fri, 14 Nov 2025 17:23:40 GMT

hi i have swapped over to sky mobile (sim only) today i had my old service working until sky e mailed to say my number had been ported over since then I have no mobile access to make calls my retained number is showing as primary on phone settings and data is shown under sky temporary number??

Can anyone offer a solution ?

Thanks

Re: Mobile carrier transfer

caesarome — Fri, 14 Nov 2025 17:25:34 GMT

@Mick+K

If your phone is an iphone then give this a try:

Try refreshing the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.