topic Re: Phone has no service in Sky Mobile

Phone has no service

amyburt_2 — Fri, 14 Nov 2025 15:12:44 GMT

My phone has no service, will not let me make calls or send text, my mobile data is not working either.

I have only paid for this phone from sky my sim is a giffgaff one, i've never had any issues until today.

how do i fix this ?

Re: Phone has no service

SKY1992bf — Fri, 14 Nov 2025 15:20:49 GMT

@amyburt_2 What make and model is it

although most issues are network related which means it'll be best if you contact giffgaff as it's their network your using

Re: Phone has no service

63johnw — Fri, 14 Nov 2025 15:30:17 GMT

Hi @amyburt_2 i would agree with @SKY1992bf its more likely a giff gaff issue, have you checked with them for any issues in your area ?

https://www.giffgaff.com/coverage-and-service#network

Re: Phone has no service

Davecu — Fri, 14 Nov 2025 18:47:19 GMT

I've the exact same problem. Sence 8am.Still have nothing.Shocking is an understatement and I'm seriously thinking of cancelling every.service I have with them.

Re: Phone has no service

caesarome — Fri, 14 Nov 2025 19:17:17 GMT

@Davecu

If your issue is the same as @amyburt_2 has then you will need to speak to Giff Gaff about this as they are your network provider.