https://helpforum.sky.com/t5/Sky-Mobile/Recovery-code-sky-mobile/m-p/5141146#M274603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3890743">@kirsty831</a>&nbsp;</P> <P>When setting up two step authentication&nbsp;you did have to tick a box to say you had made a note of the recovery code so if you haven't got this then your only option is to contact Sky by calling or using one of the social media links at the bottom of this page to get help with this.</P> Fri, 14 Nov 2025 05:34:12 GMT caesarome 2025-11-14T05:34:12Z https://helpforum.sky.com/t5/Sky-Mobile/Recovery-code-sky-mobile/m-p/5141075#M274598 I cant get passed the two step verification to activate my replacement sim but i dont have access to the mumber and i have no idea what a recovery code is please can any one explain Thu, 13 Nov 2025 23:18:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Recovery-code-sky-mobile/m-p/5141075#M274598 kirsty831 2025-11-13T23:18:29Z https://helpforum.sky.com/t5/Sky-Mobile/Recovery-code-sky-mobile/m-p/5141146#M274603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3890743">@kirsty831</a>&nbsp;</P> <P>When setting up two step authentication&nbsp;you did have to tick a box to say you had made a note of the recovery code so if you haven't got this then your only option is to contact Sky by calling or using one of the social media links at the bottom of this page to get help with this.</P> Fri, 14 Nov 2025 05:34:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Recovery-code-sky-mobile/m-p/5141146#M274603 caesarome 2025-11-14T05:34:12Z