https://helpforum.sky.com/t5/Sky-Mobile/Old-number-change/m-p/5140563#M274493 <P>I got a new iPhone 17 pro and got the eSIM everything transferred and got email to say it was completed on the 10/11 however my contacts are getting txts from the new devices number and my old number at the same time I have tried following the links turning the phone off and on etc with no success&nbsp;</P> Thu, 13 Nov 2025 11:58:27 GMT Derrycat 2025-11-13T11:58:27Z https://helpforum.sky.com/t5/Sky-Mobile/Old-number-change/m-p/5140563#M274493 <P>I got a new iPhone 17 pro and got the eSIM everything transferred and got email to say it was completed on the 10/11 however my contacts are getting txts from the new devices number and my old number at the same time I have tried following the links turning the phone off and on etc with no success&nbsp;</P> Thu, 13 Nov 2025 11:58:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-number-change/m-p/5140563#M274493 Derrycat 2025-11-13T11:58:27Z https://helpforum.sky.com/t5/Sky-Mobile/Old-number-change/m-p/5140569#M274494 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4533914">@Derrycat</a>&nbsp;</P> <P>Try refreshing the network settings so go Settings &gt; General &gt; Transfer or Reset [Device] &gt; Reset &gt; Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.</P> Thu, 13 Nov 2025 12:05:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-number-change/m-p/5140569#M274494 caesarome 2025-11-13T12:05:22Z