topic Re: Mobile section changes and rolling data issues in Sky Mobile

Mobile section changes and rolling data issues

Mrsmrsmrs — Thu, 13 Nov 2025 08:24:26 GMT

I see the choices in the app have changed. There is no straight option to roll data and now when I have to do a few steps to find it, it keeps telling me there is an error. I have 3 sims on my account that allaccess the data and I dont have the time to ring sky everytime my kids need data. Is there a known issue? I see there are,quite a few historic questions regarding the same issue. Many thanks.

Re: Mobile section changes and rolling data issues

63johnw — Thu, 13 Nov 2025 08:31:25 GMT

Hi @Mrsmrsmrs my sims are not showing in the my sky app so looks like sky having and issue.

Re: Mobile section changes and rolling data issues

Mrsmrsmrs — Thu, 13 Nov 2025 08:42:46 GMT

Thankyou for your reply. Hopefully it'll sort itself out

Re: Mobile section changes and rolling data issues

63johnw — Thu, 13 Nov 2025 09:52:52 GMT

Mine is working again @Mrsmrsmrs