topic Re: Upgrade not new Sim in Sky Mobile

Upgrade not new Sim

Lucyblue02 — Wed, 12 Nov 2025 17:07:55 GMT

I thought I was upgrading my current plan to a new 10g per month Sim but I appear to have got another Sim. What can I do?

Re: Upgrade not new Sim

PandJ2020 — Wed, 12 Nov 2025 17:11:08 GMT

Any new SIM you order will be in addition to any existing SIMs you have (with a new phone number).

You can change your current dataplan by managing your SIMs in your account (only to plans available to you).

Re: Upgrade not new Sim

caesarome — Wed, 12 Nov 2025 17:13:23 GMT

@Lucyblue02

You will need to call Sky on 150 if you have activated this new sim and ask them to cancel that one or you other one (if you had this for 12 months or more), the new sim will come with a new number.