topic Re: iPhone 16 camara in Sky Mobile

iPhone 16 camara

Lloyd23 — Tue, 11 Nov 2025 18:02:19 GMT

The phone is 2 months old and recently there's a thin red line when going to take a picture with my iPhone when close up to something it disappears but then is back when the picture I'm taking is at a distance shot

Re: iPhone 16 camara

caesarome — Tue, 11 Nov 2025 18:04:56 GMT

Not sure what Sky can do about this as they will probably want it sent off to be looked at to see if the fault can be fixed. You could also try speaking to Apple but they will probably say the same.

Re: iPhone 16 camara

Lloyd23 — Tue, 11 Nov 2025 18:06:04 GMT

Yeah I thought that just weird how it's only there when it's not a close up shot

Re: iPhone 16 camara

PandJ2020 — Tue, 11 Nov 2025 18:18:12 GMT

...because different camera units are used depending on the distance.

Sounds like one is faulty. See here: https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

You are likely to be without the phone for many weeks.