topic Mobile Data Temporarily turned off by your operator in Sky Mobile

Mobile Data Temporarily turned off by your operator

katharinehoconnor — Mon, 10 Nov 2025 16:36:00 GMT

Hi, why do I keep getting this message? No mobile data service. Temporarily turned off by your operator for SIM 1

Been getting it off and on. Earlier today, I had no network away from home and dropped to 4G and it came back but going out again later it popped this message up a few times, then it clears itself. I've rebooted and tried chat bot and it couldn't tell me anything.

Re: Mobile Data Temporarily turned off by your operator

caesarome — Mon, 10 Nov 2025 16:39:10 GMT

@katharinehoconnor

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: Mobile Data Temporarily turned off by your operator

katharinehoconnor — Mon, 10 Nov 2025 16:43:51 GMT

No, it says it's good. We don't have 5G yet, but 4G is fine and no known errors

Re: Mobile Data Temporarily turned off by your operator

caesarome — Mon, 10 Nov 2025 16:48:05 GMT

All you can do is to call Sky on 150 about this.