topic Re: Sim card in Sky Mobile

Sim card

John+Mark — Sun, 09 Nov 2025 15:13:57 GMT

I have just installed my SIM card in my new phone but it is not working. I had a eSIM as well as just come back from South Africa but didn't want/need the eSIM anymore so deleted it. And now I can't get mobile signal

Re: Sim card

caesarome — Sun, 09 Nov 2025 16:05:26 GMT

@John+Mark

Make sure this setting is set to home or abroad:

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to home/aroad/

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to home/abroad.

Re: Sim card

John+Mark — Mon, 10 Nov 2025 08:14:17 GMT

Hi. Can't find the home/abroad function

it just says Sky roaming