https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone-back/m-p/5137192#M273901 <P>I upgraded my iPhone 14 to a 17 and when upgrading I chose the option to send my 14 back as I wasn't finished paying it back, as it to so long for the 17 to be delivered the 14 credit agreement is now all paid off</P><P>Am I right to be of the understanding if I was to send my 14 back they'd value it and take it off the amount of my new credit agreement so as it's now paid off I have no need to send the 14 back?</P><P>and if I did it was just take down the cost of the new credit agreement?</P> Sun, 09 Nov 2025 19:07:41 GMT Jordan111 2025-11-09T19:07:41Z https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone-back/m-p/5137192#M273901 <P>I upgraded my iPhone 14 to a 17 and when upgrading I chose the option to send my 14 back as I wasn't finished paying it back, as it to so long for the 17 to be delivered the 14 credit agreement is now all paid off</P><P>Am I right to be of the understanding if I was to send my 14 back they'd value it and take it off the amount of my new credit agreement so as it's now paid off I have no need to send the 14 back?</P><P>and if I did it was just take down the cost of the new credit agreement?</P> Sun, 09 Nov 2025 19:07:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone-back/m-p/5137192#M273901 Jordan111 2025-11-09T19:07:41Z https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone-back/m-p/5137204#M273905 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503191">@Jordan111</a>&nbsp;</P> <P>If you are owed anythimg back from the retuned iphone 14 then it will be added to your account as a credit which will then be used against your next available mobile bill.</P> Sun, 09 Nov 2025 19:23:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sending-old-phone-back/m-p/5137204#M273905 caesarome 2025-11-09T19:23:03Z