topic Re: Stolen phone in Sky Mobile

Stolen phone

DariusU28 — Sat, 08 Nov 2025 21:23:00 GMT

I got my phone stolen like over a year ago and I still had to pay the monthly payments, I couldn't even block the phone from idk what reasons and I could see that last time it was active abroad, In Europe.

Re: Stolen phone

63johnw — Sat, 08 Nov 2025 22:05:56 GMT

Hi @DariusU28 do you have a question for your fellow customers here ? Yes you continue to pay for the device as you agreed the contract. If sky didn't continue to take payment then how many people would just say my phone has been stolen so I won't pay ?

Re: Stolen phone

caesarome — Sat, 08 Nov 2025 22:13:53 GMT

@DariusU28

Did you report the phone as being stolen to Sky so they could block it for you ?

Re: Stolen phone

TimmyBGood — Sun, 09 Nov 2025 09:57:54 GMT

@DariusU28 wrote:

I got my phone stolen like over a year ago and I still had to pay the monthly payments.

You were repaying a personal loan as you'd contracted to do: not being in possession of the hardware doesn't invalidate this, and whether or not it was active elsewhere also doesn't do so. The point of blocking is to try and diminish the wider potential market for stolen hardware: it doesn't end any individual repayment contract.