topic Re: Cannot make outgoing calls while abroad in Sky Mobile

Cannot make outgoing calls while abroad

LeanneBarrett — Tue, 18 Mar 2025 13:47:50 GMT

I cannot make outbound calls while abroad. I have completed all the troubleshooting tasks and still cannot call a U.K. number

Re: Cannot make outgoing calls while abroad

caesarome — Tue, 18 Mar 2025 13:50:09 GMT

When you try to make a call what is happening ?

Have you checked to see if your device will connect to a different network ?

Although you do not have to, if you have a spend cap set is it high enough to cover your stay ?

Re: Cannot make outgoing calls while abroad

LeanneBarrett — Tue, 18 Mar 2025 13:57:15 GMT

The call is not connecting, it is being automatically ended.
I've tried all combinations suggested for uk 0044, +44.

I have checked, there is no spend cap, and the roaming cap is also off. I'm on the £2 passport plus, I've switched on and off too. I can't call Sky to report the issue and the live chat I have exhausted it's suggestions.

Re: Cannot make outgoing calls while abroad

Mtr99 — Sat, 08 Nov 2025 15:08:54 GMT

I am having the same issue. Has anyone figured out what it is?